Knowledge sharing for performance and growth

Knowledge sharing matters more than ever in today's rapidly changing, globalised world where knowledge is the key resource for twenty-first century organisations. Knowledge sharing is about creating the conditions in order for knowledge to be accessed, developed and shared effectively, both internally and externally. Knowledge sharing is a pre-requisite for current optimum performance and future growth.

Improved knowledge sharing means:

  • learning from successes and mistakes… to improve today's performance.
  • learning how to be more successful… by creating new knowledge that will improve tomorrow's performance.
  • improving the capacity of the organisation to collaborate … "joining things up".
  • having the right knowledge in the right place at the right time…. to be able to make better decisions.

Knowledge sharing therefore necessitates a focus on:

  • Learning
  • Change management
  • Collaboration
  • Culture
  • Strategy
  • Technologies
  • Knowledge sharing behaviour
  • Business performance
  • Alliances and partnerships

Knowledge management trends

Improving knowledge sharing by focusing on collaboration is an increasing priority for many organisations. This was shown in a survey of member organisations of the Henley KM Forum that asked about knowledge management trends:

  • Initiatives to improve collaboration continue to receive considerable attention: both using technologies such as new social software tools such as wikis and blogs, but also network and community building initiatives.
  • There is increasing attention to knowledge sharing through improving collaboration with external organisations: partners, suppliers and customers.
  • The greatest areas of increasing activity were demonstrating the value of KM and embedding KM in business processes and systems.
  • Relationships with human resources management colleagues are being developed to establish knowledge sharing as a key aspect of competency frameworks.
  • Over half the respondents said that KM sits within a function or activity that is responsible for organisational development, capability building or effectiveness, or a strategy or policy function, or directly to the CEO/Board.
  • Public sector organisations in the UK are increasingly committing to knowledge management.

Publications

The results from all KM Forum Research Projects are presented at the Members' Annual Conference. This takes place in February each year.

The results have also been published externally as follows:

White papers

Knowledge Sharing 2.0 and the social media genie (PDF-993 KB)
Christine Van Winkelen, Visiting Academic Fellow, Henley Business School 
Jane McKenzie, Professor of Management Knowledge and Learning, Henley Business School

'An investigation into human capital management and the ambidextrous organisation' (PDF-1.1 MB) 
Christine Van Winkelen, Visiting Academic Fellow, Henley Business School
Jane McKenzie, Professor of Management Knowledge and Learning, Henley Business School
 

Research related articles and papers

"An IC-based conceptual framework for developing organizational decision making capability"
Christine van Winkelen and Jane McKenzie
Electronic Journal of Knowledge Management, 2010 8(2) 209-216

"Developing organisational decision-making capability: A knowledge manager's guide".
Jane McKenzie, Christine van Winkelen, Sindy Grewal
Journal of Knowledge Management, 2011 15(3)

"Learning expert thinking processes: using KM to structure the development of expertise"
Christine van Winkelen and Richard McDermott
Journal of Knowledge Management, 14 (4) 557-572

"Using division to solidify vision"
Jane McKenzie and Christine van Winkelen
Strategy Magazine, Issue 24, June 2010, pp20-22

"Strategic connections"
Christine van Winkelen, Jane McKenzie
Strategy Magazine, Issue 22, December 2009, pp20-23

"Deriving Value from Interorganizational Learning Collaborations"
Christine van Winkelen, 
The Learning Organization, Special Issue on Networks of Learning and Leadership in Organizations, January 2010, vol 17, Issue 1, pp8-23

"Using Scenarios to Explore the Potential for Shifts in the Relative Priority of Human, Structural and Relational Capital in Generating Value"
Christine van Winkelen, Jane McKenzie
EJKM Special Issue Volume 7 Issue 4, July 2009, pp509 - 516

"Continuing on the KM Journey"
Christine van Winkelen
KM Review, May 2009

"Understanding an organization's knowledge-enabled innovation capability"

C van Winkelen, G Tovstiga.  
International Journal of Knowledge Management Studies 2009 3 (1-2) pp97-115

"Knowledge Management (KM) for a Changing World: Challenges for Third Generation Knowledge Practice"

Jane McKenzie and Christine van Winkelen.  
International Journal of Knowledge, Culture and Change Management (2008) Volume 8, Issue 8

"Building the Capability to be Innovative"

Christine van Winkelen, Wendy Jordan.   
KM Review, 11(3) July/August p8-13

"Knowing, being and making connections – Profile of Judy Payne

KM Review, 11 (2) (2008)

"Using wikis and blogs to improve collaboration and knowledge sharing".

J. Payne  
Strategic HR Review, 7 (3) (2008).

"Collaborative working key to future"

J. Payne and C van Winkelen.  
Library and Information Update 7(5) May 2008, p5

"The Impact of National Cultures on Acceptance of Knowledge Management Approaches"

Roger Darby, Emilio Herbolzheimer and Christine van Winkelen.  
HWP 0807, Working Paper Series, Henley Management College

"Facilitating the handover of knowledge"

C van Winkelen and R McDermott.  
KM Review 11(2) May/June 2008 pp 24-27

"Challenges facing KM in modern business"

Jane McKenzie  
Knowledge Board, March 2008

"Integrating individual and organisational learning initiatives: working across knowledge management and human resource management functional boundaries"

C van Winkelen and J McKenzie.  
Electronic Journal of Knowledge Management 2007 5(4) Barcelona Special Issue pp527-538

"Mapping your organization's KM "journey""

C van Winkelen  
KM Review 10(5) Nov/Dec 2007 pp8-9

"Using Social Software to Improve Collaboration"

Judy Payne  
KM Review 10(5) Nov/Dec 2007 pp24-29

"Integrating business learning strategies"

C van Winkelen  
KM Review 10(4) Sept / Oct 2007pp16-21

"Encouraging "Intelligent" Document Management"

Van Winkelen, C.Silburn, N.Sinclair-Thomson A.  
KM Review9(6)Jan/Feb 2007pp10-15

"Network or Community? Establishing criteria to distinguish an inter-organisational community of practice from a network."

C van Winkelen  
Henley Working Paper, 2006 HWP 0605

"Creating successful partnerships: the importance of knowledge sharing.

McKenzie J, van Winkelen C.  
Journal of General Management 31(4) Summer 2006, 45-61

"Connecting individual, departmental and inter-organizational knowledge"

Christine van Winkelen  
KM Review May/June 20069(2) p3

"The many faces of knowledge leadership"

C van Winkelen  
KM Review March/April 2006, 9(1) 24-27

"The Human Face of Knowledge Management" Special Issue of Organisations and People, Feb 2006

Ed. Christine van Winkelen and Jane McKenzie

"How businesses can work together"

J McKenzie  
KM Review 2005, Nov/Dec 8(5) 16-19

"Embedding communities in turbulent times"

C van Winkelen, E Truch.  
KM Review 20047(2) 14-17

"Five keys to better virtual collaboration"

J McKenzie, R Potter.  
KM Review 20047(1) 8-9

"Which KM Strategy is right for your project?"

J Payne, T Sheehan  
KM Review 2003, 6(5) 24-27

"Knowledge alignment improves bottom line"

E Truch  
Knowledge Management, June 2002, p12

"Is there a gap between the provision and the adoption of technology to support effective KM?

C van Winkelen, S Manwani, R Potter.  
International Journal of Management Literature 2002 2(3&4) 211-224

"Winning commitment for knowledge management initiatives"

J McKenzie, A Truch, C van Winkelen.  
Journal of Change Management, 2001, 2(2) 115-127

Academic conference papers

"An IC-based conceptual framework for developing organizational decision making capability"
Christine van Winkelen, Jane McKenzie
Proceedings of the 2nd European Conference on Intellectual Capital, Lisbon, 29/30 March 2010, pp592-599

"Beyond words: Visual presentation as a generative process for understanding KM"
Jane McKenzie, Christine van Winkelen 
Proceedings of the 2nd European Conference on Intellectual Capital, Lisbon, 29/30 March 2010, 430-439

"Using scenarios to explore the potential for shifts in the relative priority of human, structural and relational capital in generating value" 
Christine van Winkelen, Jane McKenzie
European Conference on Intellectual Capital, Haarlem, The Netherlands 28/29 April 2009, Proceedings published by Academic Conferences International, pp 501-508

"Exploring relevance: A case study of an interactive research method within the context of an inter-organisational community of practice."

Christine van Winkelen, David Birchall, Jane McKenzie.  
British Academy of Management Conference, 9-11 Sept 2008, Harrogate, UK

"KM for a changing world? Considering the challenges for third generation knowledge practice"

J McKenzie and C van Winkelen.  
Eighth International Conference on Knowledge, Culture and Change in Organisations, Cambridge University, 5-8 August 2008

"Exploring relevance: A case study of an interactive research method within the context of an inter-organisational community of practice"

Christine van Winkelen, David Birchall, Jane McKenzie.   
British Academy of Management Conference, 9-11 Sept 2008, Harrogate, UK

"Integrating individual and organisational learning initiatives: working across knowledge management and human resource management functional boundaries"

C van Winkelen and J McKenzie.  
European Conference on Knowledge Management, Barcelona, 6-7 Sept 2007

"Individuals, Organizations and Networks:An integrated framework to guide knowledge management"

J McKenzie and C van Winkelen.  
Academy of Management Conference, Hawaii, 5-10 August 2005

"Opening Minds to the Value of Knowledge Management"

C van Winkelen and J McKenzie.  
ECLO Conference, 23/24 May 2005, Birmingham

"Cross-cultural context in the implementation of knowledge management: A cross-cultural case study analysis".

R Darby, E Herbolzheimer, C van Winkelen.  
5th European Conference on KM, Paris, 30 Sept 04-1 Oct 04

"An assessment of the application of interactive research design principles to a multi-organization case example"

C van Winkelen, E Truch.  
European Conference on Research Methodology for Business and Management Studies.Reading April 2002

Books and book chapters

"Knowledge Management for a Changing World" 
J McKenzie and C van Winkelen, pages 9-28 in, Training the Next Generation of Knowledge Workers: Readings for Effective Secondary Education and Workplace Learning Practices, Edited by J. H. Westover, Published by Common Ground, a series imprint of The University Press, Australia, 2010

"An integrated approach to enabling more effective knowledge flows in organisations."
C van Winkelen, J McKenzie
Knowledge Board: Hands-on Knowledge Co-Creation and Sharing: Practical Methods and Techniques.
May 2007

"Understanding the Knowledgeable Organization: Nurturing Knowledge Competence" 
J McKenzie and C van Winkelen. 
Published by Thomson Learning in the UK and US, 2004.

"Leveraging Corporate Knowledge"
Edited by Edward Truch
Gower, 2004
(Collation of 15 KM related articles, including 13 based on KM Forum projects).

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For more information please contact Marina Hart by email at henleyforum@henley.ac.uk or by phone on +44 (0) 1491 418 723.

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Sharon Varney - Henley Forum Director, contact by email at sharon.varney@henley.ac.uk or by phone on 07946 581875.