Event Cancellation Policy

Events cancellation policy 

Cancellation of an event by the Henley Business School Development, Alumni & External Engagement Office

The Development, Alumni & External Engagement Office at Henley Business School reserves the right to cancel an event at its sole discretion. In the event of such a cancellation we will refund the value of the ticket sold upon proof of purchase. Any online handling fee charged by a third party cannot be refunded.

Henley Business School excludes any liability for any direct or indirect losses or damages however arising as a result of such cancellation and will not, for example, be responsible for any travel or accommodation costs incurred. In the event of cancellation, the Business School will use reasonable endeavours to alert those who have booked to attend an event or purchased tickets and details of any cancellation will be posted on the alumni website www.henley.ac.uk/alumni. Guests are responsible for checking this information prior to the event.

Cancellation by those booked to attend an event

If you cancel your order for a Conference or Event at least three months before the Conference or Event, we will refund 70% of the cost of the booking or any ticket sold upon proof of purchase and payment , unless a full refund is made entirely at the discretion of the University.  When cancelled less than three months but more than one month before the conference we will refund 50% of the amount paid by you. No refunds will be given for cancellation less than one month before the Conference or Event date or for non-attendance without notification, unless a refund is made entirely at the discretion of the University. If a refund is payable, we will refund the relevant amount without undue delay, and in any event within 14 days of our receiving your notice of cancellation in accordance with clause 9.3

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Contact Us

If you have any questions, please contact the Alumni & Development Team by email at alumni@henley.ac.uk or by phone on +44 (0)1491 418 843.

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