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Visiting Greenlands COVID-19 safety information

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This page provides information about what to expect when you attend a programme in-person at Henley Business School’s Greenlands campus. We are continuing to work with some COVID-19 measures across our venue. These measures are in place to continue to give you confidence during your visit and protect your health and safety.

We have compiled a list of frequently asked questions below. This information is revised in line with government guidance and may be subject to change before your visit. Read and download our visit with confidence guide for more information.

Further information can be found on the Essentials pages of the University of Reading’s website. These pages set out the latest University and government advice, as well as details of the COVID-secure measures being implemented. Whilst the some of the detail of the responses may not be relevant to you, a consistent approach is being adopted across all University of Reading campuses, including Greenlands.

Frequently Asked Questions

How will social distancing work in classrooms and on campus?

The minimum of two-metre social distancing will no longer be our default requirement, however to continue to ensure the safety of our delegates, tutors and staff our room capacities have changed based on ventilation. More information can be found on P3 of the guide.

What hygiene measures can I expect in buildings and around campus?

Antibacterial hand gel and sanitising stations will remain in place throughout our venue. Deep cleaning will take place in meeting rooms between groups and on a nightly basis, and enhanced cleaning and sanitising will be carried out between bookings in our accommodation. Further information can be found in the guide.

What is the policy on face coverings?

Face coverings are encouraged to be worn whilst moving around indoor spaces at our venue.

What will the spacing be in my classroom?

Our room capacities have changed based on ventilation. More information can be found on P3 of the guide.


For further information on questions 1-4 please refer to our visit with confidence guide.


Rapid lateral flow tests

Before visiting Greenlands you are encouraged to take a rapid lateral flow test, preferably on the day, or the day before your visit. You are then encouraged to undertake regular tests (the University advises two per week, three days apart) when on campus. You can arrange this in a number of ways including ordering a home test kit or visiting a local rapid flow test site.

What if I have concerns about the arrangements or other people’s behaviour on my health?

If you do not feel the arrangements in place are suitable to protect your health you should speak to a relevant member of staff, for example, your course tutor, the programme administrator or reception staff. If your concerns are not alleviated or they are unable to help you, they will escalate it accordingly.

How will the guidance be enforced if a participant fails to comply?

Our health and safety measures are in place not just to protect you but all members of our community, including those who are most vulnerable to COVID-19. It is essential that students and members of staff can safely study and work alongside one another.

We will take all breaches of guidance seriously and where necessary we will take disciplinary or other appropriate action under the terms of a participant’s agreement with us.

How will I know if changes in guidance or social distancing requirements affect my programme?

Any changes that impact the arrangements for your programme will be notified to you by email.

What if I have signed up to a programme and can no longer attend prior to it commencing?

Please contact the relevant member of staff, such as a programme administrator or your account manager, as soon as possible to discuss your options.

What if I have symptoms or a positive test?

You should stay at home and not travel to campus if you have symptoms of coronavirus, if you have received a positive test result, or if you need to self-isolate for other reasons (for example, because you have been advised to by NHS Test & Trace or because someone else you live with has symptoms).

If you find yourself in this situation, you should report your absence to your programme administrator and we will discuss your options with you.

If you receive a positive test result for COVID-19 you must:

What should I do if I develop symptoms whilst staying at Henley?

If you develop COVID-19 symptoms and are staying at Greenlands, please return to your room immediately and call NHS 111. Once you have their guidance please dial 0 to speak to reception to inform them, so they can escalate the situation if required and arrange any appropriate support.

Are there any specific arrangements for my programme?

Detailed joining instructions will be sent before the start of your programme giving arrangements for arrival and dining.

Contact us

Please direct your query to the relevant department:

During a programme or after receiving joining instructions – your programme administrator as detailed in our correspondence

Hotel services/accommodation and dining - reception@henley.com

Prior to booking a programme - exec@henley.ac.uk