Advanced Course in Knowledge Management

This two day course will be presented by the Henley Forum on the 12th and 13 July 2017 at the Greenlands site of Henley Business School.

“Quick initial reaction to the two day Knowledge Management course - I’ve been trying to think when I’ve been on a course that was so intense and so practical and relevant and so instantly useful.”

Effective knowledge management improves individual and organisational performance by creating channels for knowledge to flow across organisational boundaries.

Why attend?

• Develop your capacity to design more effective KM initiatives and programmes for your organisation.
• Be better able to select and adapt KM tools to the needs of various groups in your organisation.Build a shared language with your colleagues about core KM principles so you can progress faster, be more innovative, learn more effectively together and communicate better with the business.
• Build a shared language with your colleagues about core KM principles so you can progress faster, be more innovative, learn more effectively together and communicate better with the business.

Further important practical details about the course are available on the information sheet. Registration closes on the 23rd June 2017.

Who should attend?

Those who are responsible for identifying, designing and/or implementing initiatives that will improve the knowledge and organisational learning processes and practices of the organisation.

For example,

• New and experienced knowledge managers.
• Knowledge advocates / community leads with substantial KM / OL responsibilities within their role.
• Managers and leaders responsible for shaping the direction of knowledge and learning activities in their organisation.

What we’ll cover on the course

By the end of the course, participants will improve their ability to critically evaluate suitable systems, processes, technologies, leadership and behavioural change approaches to develop an organisation’s knowledge and learning capability.

Insights from Forum research projects undertaken over the past 15 years with public and private sector organisations will be used extensively within the course.

Day 1 Themes	Day 2 Themes
Core knowledge and organisational learning concepts	Developing a learning organisation by joining up learning activities across the organisation.
Developing a strategic approach to delivering value from knowledge: mapping knowledge flows and the impact of core knowledge tensions.	Trends and influences on knowledge and learning in organisations.
Tailoring knowledge and organisational learning approaches to the needs of different organisations and groups.	Engaging people in knowledge and learning activities and managing change.
Knowledge ambidexterity – getting the most from existing knowledge at the same time as promoting new thinking and innovation.	Building the case for change in your organisation.

Everyone attending the course will be encouraged to apply what they have learned to a project in their workplace. These can be individual projects, or you can coordinate the activity with other attendees from your organisation.

Feedback from previous course attendees

“Great experience, especially the opportunity to engage with others.”

“The course exceeded my expectations and I have key resources and tools to take forward my teams’ ambitions. Will recommend to others.”

“What was most useful: Meeting others that can be contacted to take forward projects and ideas. Knowing what resources are relevant to current initiatives and future planning.”

“Excellent all round, every element of the course is useful for me in my day to day work. Great opportunity to network with KM colleagues from all backgrounds.”

• Dr Christine van Winkelen