Oh S*%t It's Feedback

Description

Nothing knots our stomachs quicker than the thought of giving tough feedback. We delay and worry about it for far too long. But feedback, done well, is very powerful. It’s an art that can be learned and which improves with practice. In this session, we take you through the practical steps (literally) on how to have that conversation you are dreading… and make it a powerful intervention.

Beyond the difficult conversations, positive feedback is often missing in our busy world. The power of appreciation and a regular, well-timed ‘keep going’ is critical for sustainable high performance. Jane Sparrow (a regular speaker at The Henley Partnership) and her colleague Owen Cook (Head of Programmes at The Culture Builders) will guide you through the journey.

Key Learning Outcomes

By the end of the event you will have:

• a clear understanding of what effective feedback looks like and the importance of knowing your people
• stronger self-awareness regarding how you give, seek, receive and act on feedback
• new approaches, practical tools and the language to support you and your team in practising feedback
• a route map for effective feedback

Event Content and Delivery Style

Core areas covered will include:

• understanding the blockers to effective feedback and the impact they have on the way feedback lands
• knowing yourself – both as a giver and receiver of feedback: what are you doing that’s helping or hindering things?
• models of feedback, including when and how to use different types
• detailed and effective feedback plans
• practical exercises to push you outside your comfort zone, test and embed your learning, and help to figure out how to deal with unexpected setbacks
• hints and tips to create a culture where feedback is valued and practised, drawing examples from the best of the best in sport, business and the military

This session is packed full of stories, best practice and opportunities to discuss experiences with others in the room. It will follow a cabaret style, with plenty of innovative ways to embed the learning and a bit if fun thrown in too.

Who Should Attend?

Anyone that needs to motivate and get the best of people. Particularly suited to those leading people at a mid-senior level.

Key words

The primary theme is LEADERSHIP and the secondary theme is ENGAGEMENT.

It is relevant to the development of Feedback, PDR, Appraisals, Performance, Leadership.

THP, The Henley Partnership.

Jane Sparrow

Jane is passionate about enabling others to perform at their best to achieve both organisational and personal goals, and has worked with businesses across the world, including Dyson, Sony, UKTV, Lane Crawford, Clinisupplies and Sky, to create high-performance cultures.

Author of The Culture Builders: Leadership Strategies for Employee Performance and Bank of Me: How to Invest in Yourself and Others to Build Great Cultures, Jane is also an expert facilitator, performance coach, speaker and global media commentator.

Owen Cook

Owen has been working in development and culture change for over a decade. He joined The Culture Builders following several years working as a managing partner of a Scottish charity and social enterprise. During that time he created and led programmes that helped local and national government, services and businesses to collaborate with their users, customers and stakeholders, creating innovative change, growing engagement and developing new leaders.

In his work with The Culture Builders, he supports individuals, teams and organisations to live their values and perform to their potential. He draws in learning from high-performance business and sport, making it transferable to any context. He loves working with and helping people to grow, using a warm, friendly approach.

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*Per member organisation. “Up to” indicates the maximum number per member organisation, it is not an allocation of places. All places are subject to availability at the time of nomination. Nomination Forms are dealt with on a first come first served basis and a place cannot be booked or held without a fully completed and approved Nomination Form.