Event factfile

Date of event: 22 October 2019
Event ends: 22 October 2019
Start time: 09:30
End time: 16:30
Price: Exclusive to members of The Henley Partnership *Up to 2 Places*
Time for Tough Love NEW


Getting what you want from change is a huge challenge. And it’s even harder to deliver what’s demanded from transformation. But why? In this interactive and challenging event, we will investigate how change itself is changing, and how the old and the new are shaping how we engage our people.

Using the combined wisdom of those in the room, we will look at the complex balance between hard -edged performance and genuinely caring for people, and how to stay resilient and high-performing in a world that demands growth (usually with less cost). We will look at areas like personality, motivation, neuroscience and resilience, and why these are so relevant in this fast-moving social media age. You will leave with some clear and simple ideas to help you navigate change, capture hearts and minds and deliver results.

Key Learning Outcomes

By the end of the event you will have:

  • Understood the role that neuroscience is playing in the search for staying resilient in tough times
  • Investigated the classic ‘tough but fair’ paradigm and you will have a better sense of where you stand on this issue
  • Assessed your own approach to change and how to make it stick for your organisation
  • Reflected on how far your personality and preferred style can stretch and you will have a clearer view on what being authentic means to you
  • A clearer view on how far you are prepared to go to deliver and under what circumstances you would be prepared to walk away from a project

Event Content and Delivery Style

We will specifically cover:

  • The neuroscience of change and resilience
  • Making sense of organisational growth and resources using behavioural models
  • Core communications during turmoil and pressure
  • The role that creating a psychologically safe environment plays in organisational success
  • Key emotions during organisational change
  • Presentation and assessment of current research looking at what is demanded of people at work
  • The event will be highly participative, so we ask that you bring with you real change projects and/or ongoing business pressures you face. We will encourage you to see these in new ways during the event.
  • We will involve you as much as possible by using thought-provoking questions and group work, but in a safe and supportive environment.

Who Should Attend?

Senior leaders who need to get the balances of short term, and hard and soft issues right across their businesses. The event will help them to deconstruct the issues that feed into sustainable performance and they will leave having thought these issues through, and with an action plan, in highly interactive environment.


The primary theme is ENGAGEMENT and the secondary theme is LEADERSHIP.

It is relevant to the development of Efficiency, Productivity, Change, Engagement, Resilience, Care, Compassion, Leadership.

THP, The Henley Partnership.

Professor Kevin Money

Kevin Money

Kevin Money is a Chartered Psychologist and Director of Henley’s John Madejski Centre for Reputation. Kevin teaches on the MBA programme and Henley’s flagship Advanced Management Programme in the areas of reputation, responsibility,teams and leadership. Kevin is also Director of the Positive Psychology Forum – an organisation that applies advances in psychology to help individuals and organisations improve their performance through a process of reflection on success and failure. Interventions include high-performance coaching, organisational and personal 360-degree feedback and behavioural mapping.

Chris Matchan

Chris Matchan006

Chris Matchan is a visiting executive fellow at Henley Business School. His background is in senior human resources roles at corporations such as Fujitsu, Diageo, CitiBank, the Pentland Group and Korn Ferry and, as such, he has worked within the areas of change and resilience for many years. His research interests lie in the areas of talent, organisational capability, stress and resilience, employee engagement and the neuroscience of change.

*Per member organisation. “Up to” indicates the maximum number per member organisation, it is not an allocation of places. All places are subject to availability at the time of nomination. Nomination Forms are dealt with on a first come first served basis and a place cannot be booked or held without a fully completed and approved Nomination Form.

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Contact Us

For more information please contact The Henley Partnership Team by email at thp@henley.ac.uk or by phone on +44 (0) 1491 418 855.

Getting There

Henley Business School, Greenlands Campus

Henley Business School,Greenlands,Henley-on-ThamesOxfordshire