Dr Phil Davies has over 10 years experience of industrial design and operations management. His professional and academic work covers topics such as: service operations management, service design, modular process design and servitization.
Dr Phil Davies studied for his PhD in Operations Management at the University of Warwick, funded by the EPSRC Industrial CASE Awards and BAE Systems (Land) UK. Prior to his PhD, Phil gained industrial experience as a design engineer for Europac 3D and worked in a range of industries including automotive, aerospace, fashion, medical, television and film, with clients such as Wedgewood, Aston Martin, Pinewood Studios, SSE and RWE. His professional and academic work covers topics such as: service operations management, service design, modular process design, servitization and digitalisation of manufacturing and service organisations with emphasis placed on additive manufacturing and the Internet of Things.
This module covers key concepts and theories within the area of service operations management. It is designed to introduce students to the particular challenges facing service organisations in an era...
Operations and infrastructure
A key component of an organizations strategic performance is the efficient and effective delivery of goods and services to both external and internal customers . Success in this requires effective...
- Service Operations Management
- Operations Management
- Process Management