Yin-Leng Tan (BBA, MSc, PhD, FBCS, FHEA) joined the Henley Business School as Lecturer in Business Informatics in 2011. She received a PhD in Informatics from University of Manchester in 2010. Previously, she held a Lectureship in Business Software Development at School of Engineering, University of Greenwich, and a Teaching Fellowship for the BSc Information Technology Management for Business (ITMB) at Manchester Business School. She was also a Research Associate for the School of Informatics at the University of Manchester between 2001 and 2005.
Yin Leng has taught courses on E-business Innovation and Evolution, Business Application Design and Development, People and Organisation, and Integrative Team Project at Undergraduate levels and also Information Systems and Internet Strategy in MBA levels. Currently, she convenes and teaches three MSc taught modules - Business Domain and Requirements Analysis, Business Intelligence and Data Mining, and Organisation Design and Performance Management – in the informatics areas at Henley Business School.
Her research areas are in service science and service innovation, e-business/m-business, knowledge management and business intelligence, and technology enhanced learning. She has been actively involved in the SSMEnetUK (www.ssmenetuk.org) in organising and co-ordinating network activities and events since 2008. She is particular interested in the emerging service science concepts and its application in the information service systems design. With colleagues at Manchester Business School, she has co-edited “Case studies in service innovation,” published by Springer, and of the proceedings of various conferences in this area.