Henley Forum - Knowledge sharing
Knowledge sharing for performance and growth
Knowledge sharing matters more than ever in today's rapidly changing, globalised world where knowledge is the key resource for twenty-first century organisations. Knowledge sharing is about creating the conditions in order for knowledge to be accessed, developed and shared effectively, both internally and externally. Knowledge sharing is a pre-requisite for current optimum performance and future growth.
Improved knowledge sharing means:
- learning from successes and mistakes… to improve today's performance.
- learning how to be more successful… by creating new knowledge that will improve tomorrow's performance.
- improving the capacity of the organisation to collaborate … "joining things up".
- having the right knowledge in the right place at the right time…. to be able to make better decisions.
Knowledge sharing therefore necessitates a focus on:
- Change management
- Knowledge sharing behaviour
- Business performance
- Alliances and partnerships
Knowledge management trends
Improving knowledge sharing by focusing on collaboration is an increasing priority for many organisations. This was shown in a survey of member organisations of the Henley KM Forum that asked about knowledge management trends:
- Initiatives to improve collaboration continue to receive considerable attention: both using technologies such as new social software tools such as wikis and blogs, but also network and community building initiatives.
- There is increasing attention to knowledge sharing through improving collaboration with external organisations: partners, suppliers and customers.
- The greatest areas of increasing activity were demonstrating the value of KM and embedding KM in business processes and systems.
- Relationships with human resources management colleagues are being developed to establish knowledge sharing as a key aspect of competency frameworks.
- Over half the respondents said that KM sits within a function or activity that is responsible for organisational development, capability building or effectiveness, or a strategy or policy function, or directly to the CEO/Board.
- Public sector organisations in the UK are increasingly committing to knowledge management.