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Lunchtime Seminar - Cyber-incidents: Formidable impediments or paving stones to organisational wisdom?

Henley Business School
Event information
Date 8 March 2023
Time 13:00-14:30 (Timezone: Europe/London)
Price Free
Venue Henley Business School, Whiteknights Campus
Event types:

You are cordially invited to attend an IBS lunchtime research seminar by Ruchi Goyal, Henley Business School PhD student. Please join us in Room 108, Henley Business School. If you have not received the email invite please email Angie Clark.

Please note: Lunch and refreshments will be provided. It is important that you confirm if you are attending in person to ensure enough catering is supplied on the day. If you have any dietary restrictions, please let us know as soon as possible.

Title: Cyber-incidents: Formidable impediments or paving stones to organisational wisdom?

Date: Wednesday 8th March 2023

Time: 13.00 - 14.15pm

Teams- A Teams link to the seminar is included for those who cannot attend in person (as per last year), however attendance in person is preferred.


Baiting, phishing (Conteh & Schmick, 2016), spear-phishing (Bullee et al., 2017), and whaling (Pienta et al., 2020), are not leisure time activities; instead, they are types of social engineering cyber-attacks (Conteh & Schmick, 2016), which were the most common in 2022. Simply put, such attacks involve tricking a user into either divulging sensitive information or gaining unauthorised access into their systems. However, there are also cases when proactive organisations are able to safeguard their cyber realm against such breaches, with these being blocked by their cyber defence systems, leading to minor incidents not turning to compromise. At other times, some organisations are fortunate to learn from the mistakes of their peers (Ashraf, 2022) who were laid victims to vicious campaigns.

Since, every other day brings news of an organisation’s cyber assets overpowered by a criminal mind, perhaps these offer the proverbial steppingstones to wisdom. In the contemporary era of digitalisation, with widespread dependency on complex digital systems (World Economic Forum, 2022), cyber space acquires a vital significance. Drawing on insights from a recent study conducted by the authors, this paper explores this aspect of cyber-incidents of learning valuable lessons from cyber incidents on the path to robust cybersecurity, thereby securing an organisation’s future.

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