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Online Masterclass - Organisational Drag and How to Clear it NEW

6 June 2023 1
Event information
Date 6 June 2023
Time 10:00-12:00 (Timezone: Europe/London)
Price Exclusive to members of The Henley Partnership *Up to 3 Places*
Venue Online
Event types:
Online masterclass

How do I book?

This event is exclusive to members of The Henley Partnership.

To book please contact your HR or Learning and Development team at your organisation.

Unsure who to contact? Please do not hesitate to contact us at


Why are some companies more productive than others and have higher profit margins per head? It’s how these businesses manage time, energy and talent that makes the difference.

Top performers deal better with what researchers call ‘organisational drag’. This is the chronic friction that compounds to slow down operations, such as inefficient meetings, low-value tasks that bulk up workloads, lengthy decision-making and endless digital interruptions. No wonder we feel wired and tired.

Research shows we waste as much as 25% of our time this way: at least a lost day per week. We’d never waste any other resource like this. We hire the best talent, then get in their way. Removing organisational drag is the vital bridge between strategy and execution.

These are usually institutional factors, not down to the individual, but many managers make the system worse by adding complexity. Instead, leaders must clear complexity and generate energy. They should manage the smooth path of the workflow as well as the performance of the workers.

This lively masterclass is full of practical tools and research to help you clear organisational drag, increasing productivity, wellbeing and engagement.

Learning outcomes

By the end of the session, you will:

  • understand the main causes of drag in your organisation
  • gain a laser focus on the tasks that matter, so that you can execute them without distraction
  • appreciate the difference between multi-tasking and switch tasking
  • create time to think strategically
  • identify times to work synchronously and asynchronously
  • deactivate some decision nodes to speed up productivity
  • understand your role in clearing the path to getting work done
  • gain control of your time and have tools to support others

Zena Everett

Zena Everett photo

Leadership coach and speaker Zena Everett is the author of Mind Flip: Take the Fear out of Your Career and bestselling The Crazy Busy Cure, a winner at the Business Book Awards 2022.

Originally a recruitment entrepreneur, Zena sold her business in 2007 then studied an MSc in Career Management and Coaching. She took further postgraduate qualifications in psychological coaching and leadership with neuroscience (MIT Sloan Business School). She has coached on the Executive MBA Programme at Oxford University’s Saïd Business School and is an Associate Lecturer at Henley Business School.

Zena is a regular speaker on Crazy Busyness and Leadership for the London Business Forum.

*Up to 3 places per member organisation. 'Up to' indicates the maximum number per member organisation, it is not an allocation of places. All places are subject to availability at the time of booking.

Contact us

The Henley Partnership

Talk to the team about membership - request a call or ask us a question at:

Telephone: 01491 418 855