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Advanced Course in Knowledge Management

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Event information
Date 4 - 5 July 2023
Time 9:00-17:00 (Timezone: Europe/London)
Price Early Bird Delegate Rate: £950+VAT (2 FREE places for Henley Forum members)
Venue Henley Business School, Greenlands Campus
Event types:

Our well-regarded Knowledge Management Advanced Course is back again for 2023

Effective knowledge management improves individual and organisational performance by creating channels for knowledge to flow across organisational boundaries. Benefits include:

  • building the capacity for joined up thinking to improve decision-making and innovation
  • creating organisational agility and resilience in a changing world by building the capacity to respond to early signals
  • preventing the loss of value and opportunity when lessons aren’t learnt or valuable knowledge isn’t available to those who need it.

Book before 5th June 2023 and make the most of our Early Bird rate of £950+VAT.

Previous participants said about their experience:

‘Outstanding - this is what we pay the membership fee for. Thank you!’
‘Really practical actions to take away. Good exercises. Well timed’.
‘It was a very positive learning experienced. - I was concerned about a 2 day virtual learning experience but I was amazed that I was engaged throughout and looked forward to each session and I wasn't disappointed. I expected to learn new tools and approaches that can enhance my practice and I had lots to take away.

Why attend

  • Develop your capacity to design and implement more effective KM initiatives and strategic programmes in your organisation.
  • Be better able to select, adapt and use KM techniques for your organisation.
  • Experience a number of new KM tools and techniques.
  • Build a shared language with your colleagues about core KM principles, so you can progress faster, be more innovative, learn more effectively and engage better with the business.

Who it is for

Those who are responsible for identifying, designing and/or implementing initiatives that will improve the knowledge and organisational learning processes and practices of the organisation.

  • New and experienced knowledge managers
  • Knowledge advocates / community leads with substantial KM / OL responsibilities within their role.
  • HR/OD practitioners with an interest in developing their awareness and capability in KM.

What we’ll cover on the course

By the end of the course, participants will improve their ability to critically evaluate suitable tools, processes, technologies, leadership and behavioural change approaches to develop their organisation’s knowledge and learning capability.

Insights from Forum research projects undertaken over the past 21 years with public and private sector organisations will be referenced within the course.

Day 1 themes:

  • Scoping, explaining and communicating KM.
  • Case Study – Transferring knowledge in the Olympic Games
  • Overview of Organisational Learning tools and methods.
  • Putting it into practice - an experiential learning group exercise

Day 2 themes:

  • Capturing and retaining knowledge.
  • Nurturing and growing Communities of practice.
  • Culture and Leadership impact on knowledge sharing.
  • KM Strategy and Implementation

Everyone attending the course will be encouraged to apply what they have learned to a project happening in their workplace. These can be individual projects, or activities coordinated with other attendees from your organisation.

Chris Collison

Chris Collison

Chris is an established knowledge management consultant who has had the privilege to serve over 160 client organisations over the past 18 years through his company Knowledgeable Ltd.

He works internationally, connecting with a network of high-calibre knowledge management consultants in different countries who work with him on larger assignments.

How to book as a Henley Forum member

To book please contact your HR or Learning and Development team at your organisation.

Unsure who to contact? Please do not hesitate to contact us at

Up to 2 places per member organisation.

Contact us

Henley Forum

For more information please contact Ellie Done, support administrator to the Henley Forum.

Telephone: 01491 418768
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