HCCM 14th Annual Conference - Creating Meaningful Customer Experiences in a Changing Landscape

Book your Tickets | View the Agenda | Contact the HCCM

This year’s conference discusses the insight, best practice and organisational culture required to create meaningful customer experiences in a turbulent political and economic landscape.

We've put together a rounded agenda consisting of leading academic and industry speakers, complemented by business leaders from some of the foremost practitioner companies in the world of customer experience.

Our speakers include:-
- Gary Booker, Chief Marketing, Innovation & Strategy Officer
at Rentokil;
- Martin Dodd, CEO at Huntswood (formerly with Lloyds
Banking);
- Jeremy Eustace, Director SAAS Customer Success (Cloud
Applications) at Oracle;
- Mark Hamson, MD Corporate & Consumer at Simply Health;
- Clive Humby, Chief Data Scientist at Starcount;
- Krista Korelin, Director of Digital Services, Digital Sales
& Retail Banking Development at OP Financial Group;
- Joe Marshall, Head of Customer Experience at Ipsos MORI;

and of course Professor Moira Clark, Director of the Henley Centre for Customer Management.

Click here for agenda, speaker profiles and further details

Event information
Date	23 October 2019
Time	7:30-16:30 (Timezone: Europe/London)