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HCCM 14th Annual Conference - Creating Meaningful Customer Experiences in a Changing Landscape

Book your Tickets | View the Agenda | Contact the HCCM

This year’s conference discusses the insight, best practice and organisational culture required to create meaningful customer experiences in a turbulent political and economic landscape.

We've put together a rounded agenda consisting of leading academic and industry speakers, complemented by business leaders from some of the foremost practitioner companies in the world of customer experience.

Our speakers include:-
- Gary Booker, Chief Marketing, Innovation & Strategy Officer
at Rentokil;
- Martin Dodd, CEO at Huntswood (formerly with Lloyds
- Jeremy Eustace, Director SAAS Customer Success (Cloud
Applications) at Oracle;
- Mark Hamson, MD Corporate & Consumer at Simply Health;
- Clive Humby, Chief Data Scientist at Starcount;
- Krista Korelin, Director of Digital Services, Digital Sales
& Retail Banking Development at OP Financial Group;
- Joe Marshall, Head of Customer Experience at Ipsos MORI;

and of course Professor Moira Clark, Director of the Henley Centre for Customer Management.

Click here for agenda, speaker profiles and further details

Register for this event

HCCM Conf 24 Oct19 mtime20190930104414
Event information
Date 23rd October 2019
Time 7:30am - 4:30pm