Smart Conflict® for Coaches: How to Confidently Navigate Conflict in Your Coaching Practice - Alice Driscoll & Louise van Haarst
This webinar will show you why conflict competence is a coaching superpower and how the author’s 5R Smart Conflict Model enables you to support your clients to stay calm and clear-headed when faced with conflict, helping them have the hard conversations that matter most.
| Event information | |
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| Date | 30 January 2026 |
| Time | 13:00-14:00 (Timezone: Europe/London) |
| Price | £44.99 Incl VAT (FREE to Coaching Centre Members) |
| Venue | Online |
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Description
Conflict shows up in every coaching practice, whether it’s an individual facing a hard truth, a team on the edge of breakdown, or a group dynamic heating up in front of you. Many coaches feel under-equipped in these moments, unsure how best to support their clients, and afraid of getting these critical interventions wrong.
Designed to be a highly engaging and immediately useful introduction to handling common executive conflict coaching scenarios, and drawing on the latest evidence and thinking from psychology and neuroscientific research (and crucially from our thousands of hours of real-life practice as leadership and conflict coaches), this webinar will show you why conflict competence is a coaching superpower. It will also explore how the 5R Smart Conflict® Model enables you to support your clients to stay calm and clear-headed when faced with conflict, helping them to have the hard conversations that matter most.
Key Takeaways
• Understand why conflict is so often feared, and why it’s essential for individual growth and high-performing teams
• Gain clarity on your own conflict style and how it might be impacting on your coaching
• Learn to confidently hold emotionally charged spaces without spiralling
• Explore when to mediate, when to step back, and how to keep spaces safe
• Know how to apply the 5R Smart Conflict® Model to real client scenarios
• Expand your coaching toolbox with practical frameworks, tools and diagnostics for conflict
Accreditations
By attending this event live, you will receive 1 CCEU unit from the ICF and 1 CPD hour from the AC.
Alice Driscoll & Louise van Haarst
Alice Driscoll (PCC) and Louise van Haarst (EMCC) are the co-founders of The Power House, a global leadership development business working with organisations including Google, BBC Studios, and Accenture. Together they’ve coached thousands of hours with leaders, teams, and boards across multiple sectors, with a specialism in conflict competence. They are co-authors of the bestselling Smart Conflict: How to Have Hard Conversations at Work and are on a mission to equip leaders and coaches everywhere to build conflict-competent cultures.
Membership
Did you know, members of The Henley Centre for Coaching receive webinars (circa. 10 per year) free of charge as part of their membership?
To find out more and to purchase membership visit The Henley Centre for Coaching web page.
