Working Inside the System, Without Losing Yourself: The Paradox and Possibility of Internal Coaching - Fay Manvell

In this session, I’ll explore the rich and often complex experience of being an internal coach – someone who is both within the system and working with it. We’ll consider what makes internal coaching unique: the opportunities for deep systemic impact, but also the challenges that come with balancing multiple roles, relationships, and boundaries.

I’ll share insights from my own experience – as a coach, supervisor, and developer of internal coaching capabilities – around how internal coaches can stay sharp, grounded, and resourced. We’ll look at what organisations need to consider beyond initial coach training, including the importance of CPD, supervision, and creating a culture where coaching is professionally valued, not just practically deployed.

We’ll also explore the hidden tensions: how to stand out while staying flexible, how to grow coaching experience outside the organisation in a way that enhances the internal offer, and how to position coaching as both a skill and a craft. The session will offer practical questions, lived insight, and reflective prompts for coaches and coaching leaders.

Fay Manvell is a Master Certified Coach (ICF) with deep experience as an internal coach, supervisor and leader of coaching capability programmes. Formerly responsible for executive coaching strategy and internal coach development at NatWest Group, she now partners with organisations to strengthen internal coaching cultures through supervision, executive coaching and leadership team development. Fay brings warmth, integrity and a commitment to lifelong learning, understanding both the cultural impact of internal coaching and the nuance of supporting a system you are also part of.

Did you know, members of The Henley Centre for Coaching receive webinars (circa. 10 per year) free of charge as part of their membership?

To find out more and to purchase membership visit The Henley Centre for Coaching web page.