Professor Carola Hillenbrand
Professor of Organisational Psychology

Specialisms
- Relationships,
- Reputation,
- Corporate Responsibility,
- Behaviour Change,
- Emotions
Location
EH505, Greenlands campus
Professor Carola Hillenbrand
applies psychological principles to the study of organisational relationships,
reputation, corporate responsibility, social management and positive
behavioural change.
Carola holds a PhD in organisational psychology and collaborates with faculty in psychology, governance, finance and leadership to develop multidisciplinary, cross-university, international research programs related to long-term behavioural change.
Reference: Hillenbrand, C. , Saraeva, A. , Money, K. and Brooks, C. (2020) To invest or not to invest? The roles of product information, attitudes towards finance and life variables in retail investor propensity to engage with financial products. British Journal of Management, 31 (4). pp. 688-708. ISSN 1467-8551 doi: https://doi.org/10.1111/1467-8551.12348
Reference: Littlewood, D., Decelis, R., Hillenbrand, C. and Holt, D. (2018) Examining the drivers and outcomes of corporate commitment to climate change action in European high emitting industry. Business Strategy and the Environment, 27 (8). pp. 1437-1449. ISSN 0964-4733 doi: https://doi.org/10.1002/bse.2194
Reference: Money, K. , Saraeva, A. , Garnelo-Gomez, I. , Pain, S. and Hillenbrand, C. (2017) Corporate reputation past and future: a review and integration of existing literature and a framework for future research. Corporate Reputation Review, 20 (3-4). pp. 193-211. ISSN 1479-1889 doi: https://doi.org/10.1057/s41299-017-0034-3
Reference: Hillenbrand, C. , Money, K. and Ghobadian, A. (2015) Corporate responsibility and stakeholder relationship impact. In: Lawton, T. C. and Tazeeb, S. R. (eds.) The Routledge Companion to Non-Market Strategy. Routledge Companions in Business, Management and Accounting. Routledge. ISBN 9780415712316
Reference: Day, M. , Magnan, G., Hillenbrand, C. and Fawcett, S. (2017) Relational architecture and relational capability: organisational levers to support strategic supplier relationships. International Journal of Procurement Management, 10 (3). pp. 267-289. ISSN 1753-8432 doi: https://doi.org/10.1504/IJPM.2017.10003360
Reference: Hillenbrand, C. and Money, K. G. (2015) Unpacking the mechanism by which psychological ownership manifests at the level of the individual: a dynamic model of identity and self. Journal of Marketing Theory and Practice, 23 (2). pp. 148-165. ISSN 1069-6679 doi: https://doi.org/10.1080/10696679.2015.1002334
Reference: Finch, D., Deephouse, D., O'Reilly, N., Massie, T. and Hillenbrand, C. (2016) Follow the leaders? An analysis of convergence and innovation of faculty recruiting practices in US business schools. Higher Education, 71 (5). pp. 699-717. ISSN 0018-1560 doi: https://doi.org/10.1007/s10734-015-9931-5
Reference: West, B., Hillenbrand, C. and Money, K. (2015) Building employee relationships through corporate social responsibility: the moderating role of social cynicism and reward for application. Group & Organization Management, 40 (3). pp. 295-322. ISSN 1059-6011 doi: https://doi.org/10.1177/1059601114560062
Reference: Finch, D., O’Reilly, N., Hillenbrand, C. and Abeza, G. (2015) Standing on the shoulders of giants: an examination of the interdisciplinary foundation of relationship marketing. Journal of Relationship Marketing, 14 (3). pp. 171-196. ISSN 1533-2675 doi: https://doi.org/10.1080/15332667.2015.1069525
Reference: Finch, D., Hillenbrand, C. , O’Reilly, N. and Varella, P. (2015) Psychological contracts and independent sales contractors: an examination of the predictors of contractor-level outcomes. Journal of Marketing Management, 31 (17-18). pp. 1924-1964. ISSN 1472-1376 doi: https://doi.org/10.1080/0267257X.2015.1076496
Reference: Money, K. , Hillenbrand, C. , Henseler, J. and da Camara, N. (2013) Exploring unanticipated consequences of strategy amongst stakeholder segments: the case of a European Revenue Service. Long Range Planning, 45 (5-6). pp. 395-423. ISSN 0024-6301 doi: https://doi.org/10.1016/j.lrp.2012.09.003
Reference: MacMillan, K., Money, K. , Downing, S. and Hillenbrand, C. (2004) Giving your organisation SPIRIT: an overview and call to action for directors on issues of corporate governance, corporate reputation and corporate responsibility. Journal of General Management, 30 (2). pp. 15-42. ISSN 0306-3070
Reference: Money, K. , Money, A., Downing, S. and Hillenbrand, C. (2007) Relationship marketing and the not-for-profit sector: an extension and application of the commitment-trust theory. In: Sargeant, A. and Wymer, W. (eds.) The Routledge companion to nonprofit marketing. Routledge, London, pp. 28-48. ISBN 9780415417273
Reference: Da Camara, N. Z. , Money, K. G. and Hillenbrand, C. (2010) The role of rational trust and emotional trust in developing brand sustainability and strategic reputation management in the public sector. In: 14th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, 19-21 May 2010, Rio de Janeiro, Brazil.
Reference: Hillenbrand, C. , Money, K. and Pavelin, S. (2011) Stakeholder-defined corporate responsibility for a pre-credit-crunch financial service company: lessons for how good reputations are won and lost. Journal of Business Ethics, 105 (3). pp. 337-356. ISSN 1573-0697 doi: https://doi.org/10.1007/s10551-011-0969-8
Reference: Money, K. , Hillenbrand, C. , Hunter, I. and Money, A.G. (2012) Modelling bi-directional research: a fresh approach to stakeholder theory. Journal of Strategy and Management, 5 (1). pp. 5-24. ISSN 1755-425X doi: https://doi.org/10.1108/17554251211200428 <https://doi.org/10.1108/17554251211200428 >
Reference: Money, K. G. , Hillenbrand, C. , Day, M. B. and Magnan, G.M. (2010) Exploring reputation of B2B partnerships: extending the study of reputation from the perception of single firms to the perception of inter-firm partnerships. Industrial Marketing Management, 39 (5). pp. 761-768. ISSN 0019-8501 doi: https://doi.org/10.1016/j.indmarman.2010.02.015 <https://doi.org/10.1016/j.indmarman.2010.02.015 >
Specialisms
- Relationships
- Reputation
- Corporate Responsibility
- Behaviour Change
- Emotions
Location
EH505, Greenlands campus