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Professor Carola Hillenbrand

Professor of Organisational Psychology

Dr carola hillenbrand 397 3 dr carola hillenbrand profile web 75e5pfi5f


  • Relationships, 
  • Reputation, 
  • Corporate Responsibility, 
  • Behaviour Change, 
  • Emotions


EH505, Greenlands campus

Professor Carola Hillenbrand applies psychological principles to the study of organisational relationships, reputation, corporate responsibility, social management and positive behavioural change.

Carola holds a PhD in organisational psychology and collaborates with faculty in psychology, governance, finance and leadership to develop multidisciplinary, cross-university, international research programs related to long-term behavioural change.

Brooks, C., Sangiorgi, I., Hillenbrand, C. and Money, K. (2018) Why are older investors less willing to take financial risks? International Review of Financial Analysis, 56. pp. 52-72. ISSN 1057-5219 doi:

Finch, D. J., Abeza, G., O'Reilly, N. and Hillenbrand, C. (2018) Organizational identification and independent sales contractor performance in professional services. Journal of Services Marketing. ISSN 0887-6045 doi:

Hillenbrand, C., Money, K. G., Brooks, C. and Tovstiga, N. (2017) Corporate tax: what do stakeholders expect? Journal of Business Ethics. ISSN 1573-0697 doi:

Money, K., Saraeva, A., Garnelo-Gomez, I., Pain, S. and Hillenbrand, C. (2017) Corporate reputation past and future: a review and integration of existing literature and a framework for future research. Corporate Reputation Review, 20 (3-4). pp. 193-211. ISSN 1479-1889 doi:

Day, M., Magnan, G., Hillenbrand, C. and Fawcett, S. (2017) Relational architecture and relational capability: organisational levers to support strategic supplier relationships. International Journal of Procurement Management, 10 (3). pp. 267-289. ISSN 1753-8432 doi:

Brooks, C., Godfrey, C., Hillenbrand, C. and Money, K. (2016) Do investors care about corporate tax? Journal of Corporate Finance, 38. pp. 218-248. ISSN 0929-1199 doi:

Finch, D., Deephouse, D., O'Reilly, N., Massie, T. and Hillenbrand, C. (2016) Follow the leaders? An analysis of convergence and innovation of faculty recruiting practices in US business schools. Higher Education, 71 (5). pp. 699-717. ISSN 0018-1560 doi:

West, B., Hillenbrand, C., Money, K., Ghobadian, A. and Ireland, R. D. (2016) Exploring the impact of social axioms on firm reputation: a stakeholder perspective. British Journal of Management, 27 (2). pp. 249-270. ISSN 1467-8551 doi:

Finch, D., O’Reilly, N., Hillenbrand, C. and Abeza, G. (2015) Standing on the shoulders of giants: an examination of the interdisciplinary foundation of relationship marketing. Journal of Relationship Marketing, 14 (3). pp. 171-196. ISSN 1533-2675 doi:

West, B., Hillenbrand, C. and Money, K. (2015) Building employee relationships through corporate social responsibility: the moderating role of social cynicism and reward for application. Group & Organization Management, 40 (3). pp. 295-322. ISSN 1059-6011 doi:

Ghobadian, A., Money, K. and Hillenbrand, C. (2015) Corporate responsibility research: past – present – future. Group & Organization Management, 40 (3). pp. 271-294. ISSN 1059-6011 doi:

Finch, D., Hillenbrand, C. and Rubin, H. (2015) Proximity, strategic groups and reputation: an exploratory study of reputation in higher education. Corporate Reputation Review, 18 (3). pp. 174-194. ISSN 1479-1889 doi:

Finch, D., Hillenbrand, C., O’Reilly, N. and Varella, P. (2015) Psychological contracts and independent sales contractors: an examination of the predictors of contractor-level outcomes. Journal of Marketing Management, 31 (17-18). pp. 1924-1964. ISSN 1472-1376 doi:

Hillenbrand, C. and Money, K. G. (2015) Unpacking the mechanism by which psychological ownership manifests at the level of the individual: a dynamic model of identity and self. Journal of Marketing Theory and Practice, 23 (2). pp. 148-165. ISSN 1069-6679 doi:

Mason, D., Hillenbrand, C. and Money, K. (2014) Are informed citizens more trusting? Transparency of performance data and trust towards a British police force. Journal of Business Ethics, 122 (2). pp. 321-341. ISSN 1573-0697 doi:

Hillenbrand, C., Money, K. and Ghobadian, A. (2013) Unpacking the mechanism by which corporate responsibility impacts stakeholder relationships. British Journal of Management, 24 (1). pp. 127-146. ISSN 1467-8551 doi:

Money, K., Hillenbrand, C., Henseler, J. and da Camara, N. (2013) Exploring unanticipated consequences of strategy amongst stakeholder segments: the case of a European Revenue Service. Long Range Planning, 45 (5-6). pp. 395-423. ISSN 0024-6301 doi:

Money, K., Hillenbrand, C., Hunter, I. and Money, A.G. (2012) Modelling bi-directional research: a fresh approach to stakeholder theory. Journal of Strategy and Management, 5 (1). pp. 5-24. ISSN 1755-425X doi:

Birchall, D., Chanaron, J.-J., Tovstiga, G. and Hillenbrand, C. (2011) Innovation performance measurement: current practices, issues and management challenges. International Journal of Technology Management, 56 (1). pp. 1-20. ISSN 1741-5276 doi:

Hillenbrand, C., Money, K. and Pavelin, S. (2011) Stakeholder-defined corporate responsibility for a pre-credit-crunch financial service company: lessons for how good reputations are won and lost. Journal of Business Ethics, 105 (3). pp. 337-356. ISSN 1573-0697 doi:

Money, K., Rose, S. and Hillenbrand, C. (2010) The impact of the corporate identity mix on corporate reputation.Journal of Brand Management, 18. pp. 197-211. ISSN 1479-1803 doi:

Money, K. G., Hillenbrand, C., Day, M. B. and Magnan, G.M. (2010) Exploring reputation of B2B partnerships: extending the study of reputation from the perception of single firms to the perception of inter-firm partnerships. Industrial Marketing Management, 39 (5). pp. 761-768. ISSN 0019-8501 doi:

Hillenbrand, C. and Money, K. (2009) Segmenting stakeholders in terms of corporate responsibility: implications for reputation management. Australasian Marketing Journal, 17 (2). pp. 99-105. ISSN 1441-3582 doi:

Money, K., Hillenbrand, C. and Da Camara, N. (2009) Putting positive psychology to work in organisations. Journal of General Management, 34 (3). pp. 21-36. ISSN 0306-3070

Hillenbrand, C. and Money, K. (2007) Corporate responsibility and corporate reputation: two separate concepts or two sides of the same coin? Corporate Reputation Review, 10 (4). pp. 261-277. ISSN 1479-1889 doi:

Hillenbrand, C. and Money, K. (2007) So messen Sie, ob sich Gutes lohnt. Harvard Business Manager. pp. 36-44.

Money, K. and Hillenbrand, C. (2006) Using reputation measurement to create value: an analysis and integration of existing measures. Journal of General Management, 32 (1). pp. 1-32. ISSN 0306-3070

MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. (2005) Reputation in relationships: measuring experiences, emotions and behaviors. Corporate Reputation Review, 8 (3). pp. 214-232. ISSN 1479-1889 doi:

MacMillan, K., Money, K., Downing, S. and Hillenbrand, C. (2004) Giving your organisation SPIRIT: an overview and call to action for directors on issues of corporate governance, corporate reputation and corporate responsibility. Journal of General Management, 30 (2). pp. 15-42. ISSN 0306-3070

Borg, I. and Hillenbrand, C. (2003) Prognosen als Methode zur Reduktion der Offensichtlichkeit von Umfragebefunden: Ein Pilotexperiment. ZUMA-Nachrichten, 52 (27). pp. 7-19.