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Dr Vaughan Michell

Lecturer in Informatics

Programme Director MSc Business Technology Consulting

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  • Knowledge Intensive Process Optimisation Related to Business Technology, 
  • Design/Invention Informatics Related to Business Technology, 
  • Product and Process Design, 
  • Business Enterprise Architecture, 
  • Health, 
  • Manufacturing, 
  • Defence, 
  • Consulting


GB19, Greenland Campus

Dr Vaughan Michell is an Informatics Lecturer and Business Technology Consulting Programme Director within the Informatics Research Centre at Henley Business School. He is also an honorary Senior Lecturer in Health Informatics in the Simulation Unit at the Royal Berkshire Hospital. Vaughan’s research focuses on the informatics of the business and technology interface at the design and operational level. He supervises PhD students in health informatics and related areas and has published papers in the areas of health informatics, patient safety, clinical pathways, medical device capability and cognition. Research interests include: affordance and human and machine capability, 3d printing, Internet of Things, knowledge intensive processes device design/invention and man-machine interaction.

Vaughan has a BSc in Mechanical Engineering from UCL, an MBA from Warwick University and a D.Phil in Robotics & Image Processing from Oxford University. Vaughan worked at Vosper Thornycroft, as IT Management Consultant at Andersen Consulting and Dun and Bradstreet, and VP process and systems design and process reengineering at Citibank, Credit Suisse, Reengineering Morgan Stanley, JP Morgan and an ED at UBS where he started research in knowledge intensive processes.

Reference: Michell, V. and McKenzie, J. (2017) Lessons learned: structuring knowledge codification and abstraction to provide meaningful information for learning. VINE Journal of Information and Knowledge Management Systems, 47 (3). pp. 411-428. ISSN 2059-5891 doi:
Reference: Tehrani, J. , Michell, V. and Pan, Y.-C. (2018) Norm-based approach to incorporate human factors into clinical pathway: reducing human error and improving patient safety. In: Liu, K. , Nakata, K. , Li, W. (V.) and Baranauskas, C. (eds.) Digitalisation, Innovation, and Transformation. Springer, pp. 73-82. ISBN 9783319945415 doi:
Reference: Michell, V. (2015) Exploring invention capability. In: Fifth International Symposium on Business Modelling and Software Design, 6-8 July 2015, Milan, Italy.
Reference: Roubtsova, E. and Michell, V. (2014) KPIs and their properties defined with the EXTREME method. In: Business Modeling and Software Design. Lecture Notes in Business Information Processing, 173. Springer, pp. 128-149. ISBN 9783319066707 doi: (Third International Symposium, BMSD 2013, Noordwijkerhout, The Netherlands, July 8-10, 2013, Revised Selected Papers)
Reference: Michell, V. , Rosenorn-Lanng, D. J., Gulliver, S. R. and Currie, W. (2014) Patient safety and quality care through health informatics. IGI Global, pp486. ISBN 9781466645462
Reference: Roubtsova, E. and Michell, V. (2014) Behaviour models clarify definitions of affordance and capability. In: 6th Workshop on Behavioural Modelling: Foundations and Applications, 22nd July 2014, York, England.
Reference: Nadhrah, N. and Michell, V. (2014) Workaround motivation model (WAMM): an adaptation of the Theory of Interpersonal Behaviour. In: 15th International Conference on Informatics and Semiotics in Organisations, 23 - 25 May 2014, Shanghai, China.
Reference: Michell, V. and Roubtsova, E. (2014) Modelling capability and affordance as properties of human/machine resource systems. In: Proceedings of the 4th International Symposium on Business Modeling and Software Design, BMSD 2014, 24 - 26 June 2014, Luxembourg.
Reference: Michell, V. (2013) The capability-affordance model: a method for analysis and modelling of capabilities and affordances. In: Business Modelling and Software Design, July 4-6, 2012, Geneva, Switzerland, pp. 60-72.
Reference: Nadhrah, N. and Michell, V. (2013) A normative method to analyse workarounds in a healthcare environment: motivations, consequences, and constraints. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 195-205.
Reference: Gulliver, S. R. , Joshi, U. B. and Michell, V. (2013) Adapted customer relationship management implementation framework:facilitating value creation in nursing homes. Total Quality Management and Business Excellence, 24 (9-10). pp. 991-1003. ISSN 1478-3371 doi:
Reference: Khashab, B., Gulliver, S. and Michell, V. (2013) Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business. In: 14th International Conference on Informatics and Semiotics in Organisation (ICISO), 25 -27 Mar 2013, Stockholm, Sweden, pp. 175-184.
Reference: Michell, V. (2012) Knowledge intensive processes characteristics and improvement: a banking best practice example. In: 24th International Conference on Advances Information Systems Engineering; Information Services, 25 - 29 June 2012, Gdansk, Poland.
Reference: Spence, C., Michell, V. and Spence, D. (2012) Calculating the application criticality and business risk from technology obsolescence. Business Modeling and Software Design, 109. pp. 91-112. ISSN 1865-1348 doi:
Reference: Tehrani, G. , Liu, K. and Michell, V. (2012) Ontology modeling for generation of clinical pathways. Journal of Industrial Engineering and Management, 5 (2). ISSN 2013-8423 doi:
Reference: Michell, V. , Tehrani, G. and Liu, K. (2012) Are clinical documents optimised for patient safety? A critical analysis of patient safety outcomes using the EDA error model. Journal of Health Policy and Technology, 1 (4). pp. 214-227.
Reference: Liu, K. , Sun, L. , Jambari, D., Michell, V. and Chong, S. (2011) A design of business-technology alignment consulting framework. In: Mouratidis, H. and Rolland, C. (eds.) Advanced Information Systems Engineering: 23rd International Conference, CAiSE 2011, London, UK, June 20-24, 2011, Proceedings. Lecture Notes in Computer Science (6741). Springer, pp. 422-435. ISBN 9783642216398
Reference: Michell, V. (2011) A focussed approach to business capability. In: Shishkov, B. (ed.) Proceedings of the First International Symposium on Business Modelling and Design. SciTePress, pp. 105-113. ISBN 9789898425683
Reference: Chidzambwa, L. and Michell, V. (2011) Capturing social aspects of home telecare by applying semiotics. In: 9th ICICTH SAMOS 2011, 14th July 2011, Samos, Greece.. (Unpublished)
Reference: Spence, C. and Michell, V. (2011) Assessing the business risk of technology obsolescence through enterprise modelling. In: First International Symposium on Business Modelling & Software Design, 2011, Bulgaria, pp. 61-73.
Reference: Currie, W. L., Michell, V. and Abanishe, O. (2008) Knowledge process outsourcing in financial services: The vendor perspective. European Management Journal, 26 (2). pp. 94-104. ISSN 0263-2373 doi:
Reference: Michell, V. and Fitzgerald, G. (1997) The IT outsourcing market-place: vendors and their selection. Journal of Information Technology, 12 (3). pp. 223-237. ISSN 0268-3962 doi:

Digital innovation and professional practice

This module explores how existing and cutting-edge technologies can provide innovative digital business solutions. It involves the understanding of digital technology principles, values-based innovation, digital business ecosystems and platform ecosystems...

Module code: MQM1DIN

Digital technology leadership

This module is specifically focused on the concept of technology as an enabler and provider of competitive advantage as an aspect of digital leadership. Digital technology leadership is specifically aimed...

Module code: MQM2DTL

Programme Director for MSc Business Technology Consulting

Module convenor:

  • Digital Leadership
  • Business Technology Consulting
  • BTC Project
  • MA module in Digital Technology Leadership

Other courses taught:

  • MBA Strategic Information Management
  • MBA MSc module in Digital Innovation

Honorary Senior Lecturer at the Royal Berkshire Foundation Trust

Chartered Engineer and member of IMechE and RINA

PhD: Cameron Spence, Nada Nadrah, Oghale Askia, 2nd Jasmine Terhani, Chidzambwa, L.